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CONTACT

Keleigh Milliorn
km@deepriverdesign.com
214.850.5878

DOWNLOAD RESUME

Users deserve an advocate who can expertly balance their needs with the business' objectives. And businesses deserve creative solutions that accomplish their goals.

 

That's what I do.

Hi, I'm Keleigh Milliorn,

a smart, passionate, creative leader.

Users deserve an advocate who can expertly balance their needs with the business' objectives. And businesses deserve creative solutions that accomplish their goals.

 

That's what I do.

Hi, I'm Keleigh Milliorn,

a smart, passionate, creative leader.

USER EXPERIENCE

 

A digital experience that doesn't answer the needs of the user won't be effective.

 

With research, planning, testing & years of experience, I create solid experiences that delight the user & satisfy the business' objectives.

I advocate for users.

Site Maps & Work Flows
Wireframes

Clickable, Responsive Prototypes

User Testing

Heuristic & Competitive Analysis

Stakeholder & User Interviews

Content Matrixes

Feature Development & Future Planning

Data Analysis

Lean UX in Agile Environment

Personas & User Paths

Business Requirements

CREATIVE

 

I started in graphic design & photography before Information Architecture & User Experience became an actual thing.

 

I never abandoned those first loves & have continued in smaller shops where they need someone to wear a lot of hats.

 

I look good in hats.

Creative Briefs

Responsive Design

Visual Design

Photography

Photo Editing

Copywriting

Copy Editing

Print Design 

Style Guides & Patterns

YouTube Management

Video Editing

WordPress Development

INTANGIBILES

 

Sometimes it's the little things that make someone the perfect fit.

 

These are my little things. 

(I'm also pretty funny. Laughing is important.)

Exceptional Brainstormer

Creative Innovator

Avid Learner

Curious Researcher

Considerate Lead

Passionate Self Starter

Confident Presenter

Big Picture Thinker

Detail-Oriented Perfectionist

Principled Manager

Excellent Communicator

IT Whisperer

SKILLS

I have quite a few.  And I learn quickly.
PROJECT TYPES

 

With more than 25 years experience, I've worked on myriad projects for wildly varying industries from Restaurants to Pro Sports to Pharmaceuticals to Retailers to Direct Sales to Underwear.

It's been interesting.

Responsive Websites​ & Landing Pages

Mobile Apps

eCommerce

Business Development Pitches

Portals

Communities

Knowledge Bases

Kiosks

Social Media

Digital & Print Ads

Product Development

B2B & B2C

Dashboards

 
 

Specific projects

Here's a taste of my work.     (There's LOTS more - I'd love to show you.)

Direct Sales, Associate Site

Direct sales company offering independent Associates the opportunity to sell two products: motor club memberships and prepaid trucker's insurance. 

This mobile-first site was developed in a true Agile environment. The immediate needs were to migrate information from an outdated site, enable online registration, and disseminate information to ease the overburdened call center. 

 

We then grew the content, including dashboards and data reports for a non-technical audience. Every significant step was user tested to ensure clarity.

· UX and design of new Associate site and Wordpress blog site.

· Pain point analysis through interviews, help requests, call and chat transcripts and analytics. Developed learnings into customer intentions and new copy, FAQ, CSR scripts, blog posts and videos. Laid groundwork for automated knowledge base.

- LeanUX and rapid deployment using agile methodology and Kanban board. 

TVC Marketing: Analysis & Strategy

Thumbnails open larger images, descriptions & links

TVC Marketing: UX & Design

Thumbnails open larger images, descriptions & links

TVC Marketing

Direct Sales, Member Sites